FAQ

Frequently Asked Questions

 

There's no galleries near me?

I encourage supporting the galleries representing my work whenever possible… However, this may not be an option. You are always welcome to contact me directly about purchasing work, purchase it directly from my website, or come to one of my shows.

 

Can I visit your studio?

Yes, we have a gallery showroom. For gallery showroom hours please visit – Fireartsvt.com.

 

Can I watch glassblowing?

Yes, for times and days to watch glassblowing, visit – Glassblowing Schedule

 

Can you create custom glass pieces?

Yes, I can work with you to create a unique glass sculpture for your collection, or large design project. Contact me for details, costs, and time frame.

 

Do you work with interior designers and art consultants?

I regularly work with the design trade on projects large and small. Contact me with the details to help you complete that amazing project for your client.

 

How does shipping work? What if something breaks?

My work is expertly packed and fully insured. I generally ship for free by UPS ground in the lower 48. Let me know if you require any special shipping requirements or have a preferred courier. Pieces generally take two to three weeks to produce and ship.

 

What about international shipping?

I ship work to locations throughout the world. Contact me for international shipping details.

 

What if you are unhappy with your piece when it arrives?

I have a 100% you must love it guarantee. If you are not happy, please contact me for return or exchange details… All I ask is that you pay for shipping costs from your location. Returns must be packed properly and fully insured. You will be refunded when the piece has been safely returned.

 

Are your pieces one of a kind?

Yes, each piece is truly an original. I use a similar shape and color palette but each piece is hand made to order and no two pieces are alike.

 

Still have more questions?

Reach out to me here, I'd love to hear from you!